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Privacy policy

How we handle the information you send through this website, in plain language and in line with Brazil’s General Data Protection Law (LGPD, Law 13,709/2018).

Last updated: September 25, 2026

1. Who we are

SmartPostGo (“we”) provides digital marketing services: content production, ad management, SEO, GEO and website creation. We are the controller of the personal data collected through this website.

For anything related to privacy and your data, contact us on WhatsApp +55 (49) 99963-1651.

2. What we collect

We only collect what you provide in the proposal form:

  • Name, so we know what to call you;
  • Phone and email, to get in touch;
  • Company or Instagram handle (optional), to learn about your business before we talk;
  • Plan of interest (optional), to prepare the right proposal.

Along with your request, we record the page and the site language it was sent from. Like any website, our hosting provider may keep technical access data, such as IP address, date, time and browser, for security and operation.

This website does not use advertising cookies or third-party tracking tools.

3. How we use it

  • To respond to your request and contact you by the phone, WhatsApp or email you provided;
  • To understand your business and put together a tailored proposal;
  • To keep the website secure and prevent automated submissions (spam).

We don’t sell, rent or give away your data. We don’t send you marketing you didn’t ask for.

5. Who we share it with

Only with companies that help us run the website and serve you, and only as much as needed:

  • Our hosting provider, where the form is processed;
  • Resend, the service that delivers the email with your request to our team;
  • WhatsApp (Meta), when you choose to talk to us there;
  • Google Fonts, which serves the website fonts and may receive visitors’ IP addresses.

Some of these services store data on servers outside Brazil. In those cases, the transfer follows what the LGPD allows and we use providers with recognized security practices. We may also share data if required by law or by an authority.

6. How long we keep it

We keep your data for as long as needed to respond to and follow up on your request. If you become a client, it is then governed by the service agreement. If we don’t end up working together, we delete it once it is no longer needed, or sooner if you ask, unless the law requires us to keep it.

7. Your rights

Under the LGPD, and any other privacy laws that apply where you live, you can at any time:

  • Confirm whether we process your data and access it;
  • Correct incomplete, inaccurate or outdated data;
  • Ask for unnecessary data to be anonymized, blocked or deleted;
  • Ask for your data to be transferred to another provider;
  • Find out who we share your data with;
  • Object to processing and withdraw any consent you gave.

To exercise any of these rights, message us on WhatsApp +55 (49) 99963-1651. We’ll reply as soon as possible. You can also contact Brazil’s National Data Protection Authority (ANPD) or your local data protection authority.

8. Security

The website uses an encrypted connection (HTTPS) and access to requests is limited to the team that will serve you. No system is 100% secure, but we take measures to protect your data against unauthorized access, loss or alteration.

9. Minors

Our services are for businesses and professionals. We do not knowingly collect data from anyone under 18.

10. Changes to this policy

We may update this policy when we change how we handle data or when the law requires it. The date of the latest update is at the top of the page. See also our Terms of use.